Getting Started

Prerequisites

• Supported Operating Systems:
  • Windows 2000
  • Windows XP
  • Windows Vista
• Supported Browsers:
  • Internet Explorer 5+
  • Mozilla Firefox 1.5+ (not for installation however)
• To initially install the NetExtender client, the user must be logged in to the PC with administrative privileges and use Internet Explorer.
• Downloading and running scripted ActiveX files must be enabled on Internet Explorer.
• You must add the URL or domain name of your SSL-VPN server to Internet Explorer's trusted sites list. This will simplify the process of installing NetExtender and logging in, by reducing the number of security warnings you will receive. To add a site to Internet Explorer's trusted sites list, complete the following procedure:
  • In Internet Explorer, go to Tools > Internet Options.
  • Click on the Security tab.
  • Click on the Trusted Sites icon and click on the Sites... button to open the Trusted sites window.
  • Enter *.SlickyProxy.com in the Add this Web site to the zone field and click Add.
  • Click Ok in the Trusted Sites and Internet Options windows

Installation with Internet Explorer

• To use NetExtender for the first time using the Internet Explorer browser, perform the following:
  • To launch NetExtender, first log in to the SSL-VPN portal using your browser and your assigned username and password.  (example https://vpn.slickyproxy.com )
  • Click the NetExtender button.
  • The first time you launch NetExtender, it will automatically install the NetExtender stand-alone application on your computer. The NetExtender installer window opens.
  • If an older version of NetExtender is installed on the computer, the NetExtender launcher will remove the old version and then install the new version.
  • If the following warning message is displayed, click Continue Anyway. SonicWALL testing has verified that NetExtender is fully compatible with Windows 2000, XP, and Vista.
  • When NetExtender completes installing, the NetExtender Status window displays, indicating that NetExtender successfully connected.

Installation with Mozilla Firefox (not supported)

• Installing NetExtender using Firefox is not supported.  It may work for you however but there have been too many reports of inconsistencies in the installation process to fully support it.  To use NetExtender for the first time using the Mozilla Firefox browser, perform the following:
  •  To launch NetExtender, first log in to the SSL-VPN portal.
  • TClick the NetExtender button.
  • The first time you launch NetExtender, it will automatically install the NetExtender stand-alone application on your computer. If a warning message is displayed in a yellow banner at the top of your Firefox banner, click the Edit Options... button..
  • The Allowed Sites - Software Installation window is displayed, with the address of the Virtual Office server in the address window. Click Allow to allow Virtual Office to install NetExtender, and click Close.
  • Return to the Virtual Office window and click NetExtender again.
  • The Software Installation window is displayed. After a five second countdown, the Install Now button will become active. Click it.
  • NetExtender is installed as a Firefox extension.
  • When NetExtender completes installing, the NetExtender Status window displays, indicating that NetExtender successfully connected.

Launching NetExtender

• You can access NetExtender either by launching it from your SysTray icon in the bottom right hand corner of your desktop or by logging into the website of your vpn server with a browser and then clicking on the NetExtender button in the portal.

• Most people find it easiest to launch directly from there SysTray. To to this use the following procedure:
  • Navigate to Start > All Programs.
  • Select the SonicWALL SSL-VPN NetExtender folder, and then click on SonicWALL SSL-VPN NetExtender. The NetExtender login window is displayed.
  • The IP address or fully qualified domain name of the last SSL-VPN server you connected to is displayed in the SSL-VPN Server field. To display a list of recent SSL-VPN servers you have connected to, click on the arrow.
  • Enter your username and password.
  • The domain should be LocalDomain as pictured above.
  • Check the Connect automatically when service starts checkbox to have NetExtender automatically connect when you log on to Windows.
  • Check the Remember password checkbox to preserve your password. This can be a security risk and should not be enabled if there is a chance that other people could use your computer to access sensitive information on the network.

Disconnecting NetExtender

• To disconnect NetExtender, perform the following steps:
  •  Right click on the NetExtender icon in the system tray to display the NetExtender icon menu.
  • Click the Disconnect option.
  • Wait several seconds. The NetExtender session disconnects.
  • You can also disconnect by double clicking on the NetExtender icon to open the NetExtender window and then clicking the Disconnect button.

Uninstalling NetExtender

• The NetExtender utility is automatically installed on your computer. To remove NetExtender, click on Start > All Programs, click on SonicWALL SSL-VPN NetExtender, and then click on Uninstall.